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Account Managers/Administration

General Settings

GENERAL SETTINGS. The information for your property is located on the General Settings tab within Utilities in the Settings for Your Hotel. This information is generally static. You can update your a…

Updated by Ashley

User Management – Property Level Users

USER MANAGEMENT – PROPERTY LEVEL USERS STS Cloud Users with a Manager Level access will be able to go into the database Account Settings to create a new user, edit a current user, or delete a user. (…

Updated by Ashley

Tax Rates

TAX RATES. Tax rates are determined within the Utility Settings for "Your Hotel". These rates are used particularly with Catering, as they determine the calculations for any estimated charges on a BE…

Updated by Ashley

Editing Master Merge Templates (Contracts)

Edit contract templates when needed (Manager access is needed for this functionality) You can edit a template and save changes. Once edited, the next time you merge a new template you will see the up…

Updated by Ashley

Room Types

ROOM TYPES. Room Types are defined per hotel, and do not require any codes. How you list your room types is how a client will see them in their documents or proposals. Room Types are located in Setti…

Updated by Ashley

Function Rooms

FUNCTION ROOMS. Meeting spaces will list in the order we received them from your setup. If a room can be rented individually or as part of a combination of space, STS Cloud will take the individual r…

Updated by Ashley

Activity Types (Sales Call Types and Booking Service Traces)

ACTIVITY TYPES. Activity Types allow users to track their work, and will identify activities related to selling and client relations as well for servicing critical due dates for bookings. Activities…

Updated by Ashley

Lookup Tables - Creating Choices for the "Please Select" Fields of Data

Lookup Tables for the "Please Select" fields in Accounts and Bookings. Lookup Tables, or Drop Down Menus,refer to selectable field entries noted by "Please Select" in light gray in your screens for A…

Updated by Ashley

Menu Categories - Catering

Create Menu Categories. Menu Categories organize your Banquet Menus to make searching items and adding to your functions easier in the booking. Categories also define the revenue category/expense cat…

Updated by Ashley

Menu Items - Catering

Adding Menu Items. Once you establish your Menu Categories and how you want to organize menus, you can then begin adding menu items to a selected Menu Category. Menu items should be entered into the…

Updated by Ashley

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