All Categories > STS Cloud > Groups > Bookings
CREATING A ROOMS ONLY GROUP. View our video here to enter your Rooms Only Group Booking, and generate your client contract..
Updated 4 years ago by Ashley
CREATING A FUNCTION/CATERING ONLY GROUP. View this video to build your Function or Catering only group with no overnight guest rooms. Once you complete this video, please refer to the Catering Detail…
CREATING A GROUP WITH BOTH OVERNIGHT ROOMS AND FUNCTION SPACE. Watch this video to create a group that will have both overnight lodging and function space use during their scheduled dates of stay. On…
Updated 1 month ago by Ashley
Creating a Group Booking - Reference Guide. Please use the attached guide for the creation of a group booking as a reference tool when needed for STS Cloud. The guide can be used or saved as needed,…
Updated 1 month ago by Rick Day
COPY A BOOKING. View this video to copy a past group to a new set of dates..
CANCEL A BOOKING. View this video for the steps to cancel a definite booking, and steps to record a Lost/Turndown for a Prospect or Tentative Status booking. Note your Lost Business Reasons for your…
BOOKING AUTO TRACES - BOOKING TO DO's. STS Cloud allows you to setup automatic booking traces for your groups, and will update the traces according to the Group Status in a booking. As a Group Status…
When creating your booking, STS Cloud will prompt you to address your automatic boking traces associated with an initial group status, or subsequent group status changes in your bookings. This is mea…
LOST OR CANCELLED STATUS CHANGE AND DELETING RELATED TRACES/FUTURE TO DO’S. When changing a group status to Lost or Cancelled, please note the following to document the lost business reason with rela…
Updated 4 years ago by Rick Day
Review this video on how to enter a catering only booking: There is also a video on detailing your functions with menus and notes, also in help under bookings. In a group, you will use the Functions/…
Updated 2 years ago by Ashley
CATERING DETAILING. Review this video to address the detailing of your catering events. Once space is blocked and forecasted, you will learn where to enter and add menu items and notes to appear in t…
TURNED DOWN BUSINESS. You can enter a booking into STS Cloud to generate a proposal, and create the room block and function space agenda. Many people with designate these type of Proposals as a Prosp…
Updated 5 years ago by Ashley
When a booking is subject to paying a travel agent commission, or to a third party booking agency, you can add the agency information within a booking. To accommodate those circumstances of multiple…
The planner dashboard is a new feature in STS Cloud that was designed to eliminate the need to download and save copies of contracts/documents to a device, and then subsequently send as file attachme…
Uploading Files, Storing Documents, Document Storage in Bookings in STS Cloud. STS Cloud will allow you to upload and store copies of documents within your booking. This is ideal for ease of access t…
Updated
by Rick Day
