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Bookings

Creating a Rooms Only Group

CREATING A ROOMS ONLY GROUP. View our video here to enter your Rooms Only Group Booking, and generate your client contract..

Updated by Ashley

Creating a Group with only Catering/Function Space

CREATING A FUNCTION/CATERING ONLY GROUP. View this video to build your Function or Catering only group with no overnight guest rooms. Once you complete this video, please refer to the Catering Detail…

Updated by Ashley

Creating a Group with both Overnight Rooms and Catering/Function Space

CREATING A GROUP WITH BOTH OVERNIGHT ROOMS AND FUNCTION SPACE. Watch this video to create a group that will have both overnight lodging and function space use during their scheduled dates of stay. On…

Updated by Ashley

Catering - Add Menus, Details, and Finalize Items to Create your BEO

CATERING DETAILING. Review this video to address the detailing of your catering events. Once space is blocked and forecasted, you will learn where to enter and add menu items and notes to appear in t…

Updated by Ashley

Creating a Group Booking - Printable Reference Guide

Creating a Group Booking - Reference Guide. Please use the attached guide for the creation of a group booking as a reference tool when needed for STS Cloud. The guide can be used or saved as needed,…

Updated by Rick Day

Copy a Booking

COPY A BOOKING. View this video to copy a past group to a new set of dates..

Updated by Ashley

Cancelling a Booking

CANCEL A BOOKING. View this video for the steps to cancel a definite booking, and steps to record a Lost/Turndown for a Prospect or Tentative Status booking. Note your Lost Business Reasons for your…

Updated by Ashley

Auto Booking Traces

BOOKING AUTO TRACES - BOOKING TO DO's. STS Cloud allows you to setup automatic booking traces for your groups, and will update the traces according to the Group Status in a booking. As a Group Status…

Updated by Ashley

Deleting Traces When Changing Group Status to Cancelled or Lost

LOST OR CANCELLED STATUS CHANGE AND DELETING RELATED TRACES/FUTURE TO DO’S. When changing a group status to Lost or Cancelled, please note the following to document the lost business reason with rela…

Updated by Rick Day

Catering Overview - In a Booking

Review this video on how to enter a catering only booking: There is also a video on detailing your functions with menus and notes, also in help under bookings. In a group, you will use the Functions/…

Updated by Ashley

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