Bookings
Creating a Group Booking - Printable Reference Guide
Please use the attached guide for the creation of a group booking as a reference tool when needed for STS Cloud. The guide can be used or saved as nee...
Cancel a Booking
View this video for the steps to cancel a definite booking, and steps to record a Lost/Turndown for a Prospect or Tentative Status booking. Note your ...
Booking Auto Traces - Booking To-Do's
STS Cloud allows you to setup automatic booking traces for your groups, and will update the traces according to the Group Status in a booking. As a Gr...
Creating a Group with Both Overnight Rooms and Function Space
Watch this video to create a group that will have both overnight lodging and function space use during their scheduled dates of stay. Once you complet...
Creating a Function/Catering Only Group
View this video to build your Function or Catering only group with no overnight guest rooms. Watch Video Once you complete this video, please refer to...
Copy a Booking
Learn how: Watch Here
Creating a Rooms Only Group
Watch Video Here
Catering - Add Menus, Details, and Finalize Items to Create your BEO
Review this video to address the detailing of your catering events. Once space is blocked and forecasted, you will learn where to enter and add menu i...
Upload and Store Files in a Booking
STS Cloud will allow you to upload and store copies of documents within your booking. This is ideal for ease of access to stored documents from your d...
Planner Dashboard
The planner dashboard is a new feature in STS Cloud that was designed to eliminate the need to download and save copies of contracts/documents to a de...
Booking Agency - Commissionable Bookings
When a booking is subject to paying a travel agent commission, or to a third party booking agency, you can add the agency information within a booking...
Recording Business Turn Downs
You can enter a booking into STS Cloud to generate a proposal, and create the room block and function space agenda. Many people with designate these t...
Catering Overview - In a Booking
Review this video on how to enter a catering only booking: There is also a video on detailing your functions with menus and notes, also in help under ...
Deleting Traces
LOST OR CANCELLED STATUS CHANGE AND DELETING RELATED TRACES/FUTURE TO DO’S When changing a group status to Lost or Cancelled, please note the followin...
Confirming Booking Traces
When creating your booking, STS Cloud will prompt you to address your automatic boking traces associated with an initial group status, or subsequent g...