Booking Agency Accounts
Accounts in STS Cloud can be designated as a customer direct account or a third party agent account.
When designated as a third party agency, these accounts can be linked in a Booking, on the People tab of a group. Linking the Agency account to a booking then allows to identify an IATA number, and also a person from the Agency Account, who may be a direct agency contact for a particular booking.
To designate an account a Booking Agent:
- Open the account to edit
- Click Account Actions
- Click Edit Account Account
- In the Account Type field, select Booking Agent
- Click Save
Once updated, you will then see the account as a choice in the Booking Agent field of your bookings, on the People tab of the group:
